FTP help for Axix200 NetEye camera updates open a dos window Change to d: drive CD change directory to D:\ACISUTIL\camera config or where updates are FTP type ftp to start File Transfer Protocol in the dos window OPEN 192.168.2.16 open connection to remote host userid=root pass= HASH type hash to start load indicator progress monitoring BIN type bin to start binary transfer mode PUT FILE.NAM FLASH type put FILE.NAM flash # flash MUST be added or load won't store in EEPROM # FLASH in uppercase disregards version control # camera will load and autoreset BYE type bye or disconnect ----- I had trouble assigning the IP address. Somewhere deep in the documentation is a little mention that you must be on the same subnet. I used ARP -S to match the first three of four in the IP octet of my Network Interface Card and an arbitrary fourth and the IP was finally assigned. I was having trouble updating the FLASH file from software version 1.01 Using a DOS window to log into FTP to use PUT to rename while updating would time out and never completely store the update. The "config" file would have enough time to load. Change CACHE_TIME. : 0 from 3, this prevented caching from interupting the transfer, allowing uninterupted File Transfer. The help file in the camera said you can't use an FTP Program, but you can... You can't use one to rename while uploading, for that you need a DOS FTP. But you can first rename the 200_1_31.bin file to FLASH and then be able to use an FTP program. Uppercase FLASH forces upload and store. The reason I had to discover all of this: subnet, cache_time, and FTP was: The camera would lock whenever the index page was loaded after I upgraded the NetEye System Software to 200_1_32.bin. This was due to the image at the top of the page calling for the Axislogo file: [http://camera.name/fullsize.jpg?AXISLOGO=ON&clock=off&rotation=normal&mirror=off&color=normal&dummy=1029219871]. I'm not certain but I think the camera locked because it couldn't find the AxisLogo.gif in /pub/images/ and couldn't complete the fullsize.jpg image for display. Having the camera lock up anytime the main page was accessed was unacceptable. So I went on an adventure of upgrading from version 1.0 on up, just to view the effects of each version. The adventure burned into my brain the reset procedure: Power Off, hold front panel button, power on, wait until flashing stabilizes, release, press and hold front panel button until steady on, power off, power on. This resets the config script to null the IP address, allowing ARP -s to set it. It does not change the system programming version of FLASH. arp -g interface: 0.0.0.0 on interface 2 ??????? InternetAddress Physical address Type 192.168.2.16 00-40-8c-24-2c-e8 static 4.60.137.146 00-10-67-00-70-9a static interface: 4.60.137.146 on interface 6 Realtek FIVEPORT HUB InternetAddress Physical address Type 4.60.128.1 00-10-67-00-70-9a dynamic 4.60.133.179 00-10-67-00-70-9a dynamic interface 4.60.128.90 on interface 7 Realtek 10/100 Switching Nic InternetAddress Physical address Type 4.60.128.1 00-10-67-00-70-9a dynamic interface 4.60.142.8 on interface 6 Realtek 10/100 Switching Nic InternetAddress Physical address Type 4.60.128.1 00-10-67-00-70-9a dynamic 192.168.2.16 00-40-8c-24-2c-e8 static